Helping Malaysian teams find better ways of working, together.

We design training and coaching that affirms your people, strengthens how they work with one another, and creates real shifts on the job — curated around your team, not pulled off a shelf.

Malaysian team in a collaborative training session

Upcoming programme

Frontline staff practising customer service scenarios

HRD Corp PACE Elevate

Protect Your Sales: Handling Difficult Customers & Customer Retention for Frontline Staff

A script-driven 2-day workshop helping frontline staff project a confident, professional image and de-escalate difficult customer situations without losing the sale.

22 – 23 October 2026 25 pax · Physical 9:00–18:30 (16 hrs) Free for eligible MSMEs
View Programme & Sign Up Your SME

About HRD Corp PACE ELEVATE

ELEVATE is an HRD Corp initiative to help local micro, small and medium enterprises close productivity and scalability gaps through the right training. It's aimed at businesses looking to grow their competitiveness, adopt better technology, and strengthen how their teams work.

Who it's for: micro, small and medium enterprises, including businesses with fewer than 75 local employees and family-run traditional businesses.

Cost: training under ELEVATE is free for eligible MSMEs. See the official HRD Corp PACE page and ELEVATE FAQ for full eligibility details.

What we do

Metavoli Asia Consulting Services is an HRD Corp registered training provider in Kuala Lumpur, serving KL & Selangor.

We deliver training in

  • Service excellence
  • Communication
  • Problem-solving
  • Change management

Beyond training, we support businesses with

  • Project management
  • Business development
  • ISO certification
  • Grant applications
  • Marketing support

Why Metavoli

Metavoli comes from the Greek metavolí (μεταβολή) — transformation, or the act of change. It's the idea behind every programme we run: helping teams move from where they are to where they need to be.

Our core pillars

We work with teams of every size, from small and growing businesses to larger organisations across Malaysia.

Mindset & Emotional Intelligence

Soft Skills Training

We build self-awareness through affirmation-based exercises and real scenarios — strengthening mindset, integrity and the everyday dignity of how a team treats each other and their customers.

Speaking the Right Language

Business English Standards

We close the gap between technical fluency and professional impact, giving teams the clarity and confidence to communicate at a global standard.

Critical Thinking & Decisions

Problem Solving

Frameworks that help teams surface what's working and what isn't, building the confident, data-driven decision-making that real challenges call for.

Facilitated workshop discussion mapping a team's ways of working

How We Work

Every programme is curated around your team

We don't run off-the-shelf modules. Each engagement starts with a Training Needs Analysis (TNA) — a discovery discussion to understand your team's ways of working, what's already going well, and where the gaps are.

From there, we design a programme built around what will genuinely shift behaviour on the job — not a generic curriculum.

Start with a discussion

Extended services

Consulting support for small and growing businesses, once the core programme is underway.

ISO Certification Support

We help map your operations to ISO requirements, including 9001, 14001, 45001 and 27001, and prepare your team for certification from the ground up.

Marketing Support

Training days make great content. We can capture footage from selected sessions for your internal channels or social media.

Grant Applications Support

We help small and growing businesses identify and apply for relevant grants, guiding you through eligibility and the application process from start to finish.

Digital Media Performance

From campaign strategy to conversion tracking, we help small and growing businesses get more out of their digital marketing and advertising spend.

What we've delivered

Facilities management team in a service excellence training session

3-Day Programme · Completed

Facilities Management Team

A service excellence programme for ground operations staff, covering quality, safety, care with information, and everyday pride in the work — with ISO certification support built in.

Technology and design team in a coaching session

8-Week Programme · Completed

Technology & Design Team

Supported a UX/UI and engineering team through change management coaching after internal restructuring — rebuilding trust and ways of working, one conversation at a time.

Getting started

How do you customise a programme for our team?

Every programme starts with a Training Needs Analysis (TNA) — a short discovery discussion to understand your team's ways of working. From there, we curate a programme around what will genuinely shift behaviour on the job.

Can training be delivered remotely?

Yes, we run both remote and in-person programmes, with captions available in additional languages on request.

Do you work with companies of different sizes?

Yes, from small and growing businesses to larger organisations across Malaysia.

Tell us about your team

Share a few details and we'll get back to you with next steps — including SME sign-up for our upcoming PACE Elevate programme.

Metavoli Asia Consulting Services

Malaysian Registered Training Provider

HRD Corp Registered Training Provider

Address

1, Jalan Bangsar Utama 1, 59000 Kuala Lumpur

Email

frontdesk@metavoliasia.com

WhatsApp

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